🕵️‍♂️ Your privacy

How we protect you

To make the most out of our personal relationship management tool, you'll have to sync very private data with Nat.

Data like our email interactions, contacts or even our calendars is not something we share easily.

We hope that this page will give you a better understanding of how we use this data.

 

How and why we access your emails

Emails is where everything happens.

Gmail is aware of this and has made accessing such data extremely complicated for startups. As of January 2020, it will have been 6 months since we started to process to get approved by Gmail's Trust & Safety team. Our friend Ajay from Gmass has written a lot about it.

Because we're not yet approved, you'll receive a very scary warning when you try to sync your inbox. We're sorry about this. You can still continue by clicking Advanced >> Continue.

When you do, you'll see that we only request metadata access to your inbox. This means that we can only see who emails you and when, but not what they, or you, sent. We want to reassure you that we never import or read any email content, simply because we can't. The content of your emails is in Gmail and stays there.

 

How we use your data

Gmail

Our algorithm looks at the people you send emails to, how often, who sends you emails and so on. This data get's analysed to find out who are your close contacts, who you're losing touch and to build timelines for your contacts.

Contacts

Our algorithm accesses your contacts to prevent duplicates & find out who are your real contacts and who are simply newsletters or so. 

Calendar

Our algorithm scans your calendar to find out with whom you met and when. Besides adding this data to the timelines, it improves our algorithm and predicts your closeness with your contacts more accurately. 

 

Further actions we take to protect you

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Encrypted connection

We use the industry standard 256-bit encryption with SSL.

Limited access to production environment

Access to production environments is limited to authorized team members only.

Passwords are updated regularly

We update all our critical passwords on a monthly basis. We also use 2FA whenever possible.

Ongoing Hacker Bounty

We have an ongoing hacker bounty program that rewards hackers who find critical issues

 

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